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The guarantee

Warranty Begins

The warranty period begins on the date the vehicle is first delivered or put into use.

Basic Coverage Period

 Toyota warranty that it will either repair or replace any part of the new Toyota vehicle that is defective in material or workmanship under normal use except those items listed under “What in Not Covered” for period of 36 months or 100,000 kilometers, whichever comes first. Warranty Coverage is fully transferable to subsequent vehicle owner.

Exceptions

The following items specified below are covered for periods other than the Basic Coverage.

Battery:

During the first 24 months of service, regardless of mileage, a defective original equipment battery will be replaced free of charge. Should the battery fail after 24 months of service, but before 36th month of service, it will be replaced under warranty at a 50% charge to customer.

Corrosion Perforation:

Any body sheet metal found, under normal use, to have developed a perforation (hole through the body panel) from corrosion due to defects in material or workmanship, is warranted for 5 years, regardless of mileage.

Towing:

When your vehicle is inoperative due to a warranted part failure, towing service is covered to the nearest authorized dealership.

Tires:

Tires are warranted under a separate warranty provided by the tire manufacturer.

What is Not Covered

Factors beyond the Manufacture’s Control:

– Repairs and adjustments required as a result of misuse (e.g., racing, over loading), negligence, modification, alteration, tampering, disconnection, improper adjustments or repairs, accident and use of add-on parts/material are not covered.

– Cosmetic or surface corrosion from stone chips or scratched in the paint is not covered.

– Damage of surface corrosion from the environment such as acid rain, airborne fall-out (chemicals, tree sap, etc.), salt, hail, windstorms, lightning and floods is not covered.

Lack of Maintenance or Use of Wrong Fuel, Oil or Lubes:

Repairs and adjustments caused by improper maintenance, lack of required maintenance of the use of fluids other than the fluids specified in your Owner’s Manual is not covered.

Maintenance is at Owner’s Expense:

Engine tune-up, lubrication, cleaning and polishing, replacement of filters, coolant, spark plugs, fuses, worn wiper blades, worn brake pads and linings or worn clutch linings are some of the normal maintenance services all vehicles require.

Normal Noise, Vibration and Deterioration:

Normal noise, vibration, wear, tear or deterioration such as discoloration, fading, deformation of blur is not covered.

Altered Mileage:

Failure of a vehicle on which the odometer mileage has been altered or changed so that vehicle mileage can’t be readily ascertained is not covered.

Extra Expenses:

Incidental or consequential damages such as telephone calls, loss of time, inconvenience, or commercial loss are not covered.

Hybrid Cars Battery

The warranty period for the hybrid cars’ batteries is 5 years, or up to 120,000 kilometers, whichever comes first.

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